Privacy Policy for Originhato

Effective Date: January 4, 2025

At Originhato, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website originhato.com or use our services. We are committed to safeguarding your privacy and ensuring a safe online experience. By accessing our website or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with Originhato. This includes:

Personal Information:

  • Name: To personalize your experience and process your orders.
  • Email Address: For sending order updates, promotional offers, and newsletters (only if you opt-in).
  • Phone Number: For contacting you regarding your order or customer service inquiries.
  • Mailing Address: For shipping your products.
  • Payment Information: Such as credit card details, billing information, and payment methods (all payment data is securely processed by trusted third-party processors).

Non-Personal Information:

  • Browser Information: Device type, browser type, and operating system to optimize our website’s performance and user experience.
  • IP Address: For analyzing trends, managing the site, tracking user movements, and gathering demographic information.
  • Cookies: Small text files placed on your device to enhance your browsing experience (see our Cookie Policy for more details).

We collect this information directly from you when you make a purchase, subscribe to our newsletter, or otherwise interact with our website.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • Order Processing: To fulfill your orders, including shipping, billing, and customer service.
  • Customer Support: To respond to inquiries, assist with orders, and resolve any issues.
  • Marketing Communications: To send promotional emails, offers, and newsletters (only if you opt-in). You can unsubscribe at any time using the “unsubscribe” link.
  • Website Improvement: To analyze website performance, optimize user experience, and enhance our services.
  • Security: To protect our website and your personal data from fraud and unauthorized access.

We do not sell, rent, or trade your personal information for marketing purposes. However, we may share it with trusted third-party service providers necessary to complete your requests, such as shipping or payment processors.

3. How We Protect Your Information

We implement various security measures to protect your personal information, including:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive payment and personal data.
  • Firewalls & Secure Servers: To safeguard your information from unauthorized access.

Although we take reasonable steps to protect your data, no method of online data transmission or electronic storage is 100% secure. We strive to protect your information, but cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

Originhato uses cookies and tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us remember your preferences, analyze site traffic, and provide targeted advertising. Some cookies are stored on your browser, while others are session cookies deleted when you close your browser.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website’s operation, such as enabling login and adding items to the shopping cart.
  • Analytical Cookies: Used to track website usage and performance (e.g., Google Analytics).
  • Marketing Cookies: Used for targeted advertising across our site and third-party websites (e.g., Google Ads, Facebook).

You can control cookie usage through your browser settings, though blocking them may impact website functionality.

5. Third-Party Services

We may use third-party services to operate our website and business, such as payment processors, shipping providers, and marketing partners. These services have access to your personal information only as necessary to perform their functions and are prohibited from using it for other purposes.

Examples of Third-Party Services:

  • Payment Processors: (e.g., Stripe, PayPal) for secure payment processing.
  • Shipping Services: (e.g., USPS, FedEx, UPS) for order fulfillment.
  • Marketing Partners: (e.g., Google Ads, Facebook) for personalized advertising.

Please review the privacy policies of these third-party services before engaging with them.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes processing transactions, maintaining records, complying with legal obligations, and resolving disputes. If you wish to request deletion of your personal information, please contact us directly.

7. Your Rights and Choices

As a customer of Originhato, you have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections or updates to inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information (subject to certain legal exceptions).
  • Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us directly.

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under it, please contact us at:

By using Originhato‘s services and products, you agree to the terms of this Privacy Policy. Thank you for trusting us with your personal information!