Shipping Policy
Effective Date: January 4, 2025
At Originhato, we strive to provide efficient and reliable shipping services to ensure that your orders reach you in a timely manner. Please read our shipping policy below:
1. Order Processing:
- Orders are typically processed within 1-3 business days from the date of order confirmation.
- Once your order is processed and shipped, you will receive an email with tracking information.
2. Shipping Methods:
- We offer multiple shipping methods to suit your needs. You can select your preferred shipping method during checkout.
- Standard Shipping: Delivery typically takes 3-7 business days, depending on your location.
- Expedited Shipping: Faster delivery options may be available at checkout for an additional fee. Delivery times vary based on the shipping service selected.
3. Shipping Rates:
- Shipping costs are calculated based on the weight, size, and destination of your order.
- The final shipping cost will be displayed during the checkout process before you complete your purchase.
- Free Shipping: Occasionally, we may offer free shipping promotions. Please refer to our website for current offers.
4. Shipping Address:
- Please ensure that your shipping address is correct and complete. We are not responsible for delivery issues arising from incorrect or incomplete addresses provided by the customer.
5. Shipping Delays:
- Delivery times may be longer during peak seasons, holidays, or due to unforeseen circumstances (e.g., weather delays or issues with the shipping carrier).
- Once your package has been shipped, we are not responsible for delays caused by the carrier.
6. International Shipping:
- Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.
7. Damaged or Defective Items:
- If you receive a damaged or defective item, please refer to our Return and Refund Policy for further instructions on how to return or exchange it.