Terms and Conditions for Originhato

Effective Date: January 4, 2025

Welcome to Originhato! By accessing or using our website (originhato.com) and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. These terms outline your responsibilities as a customer and our obligations to you as a seller. Please read these terms carefully before using our website or placing an order.

If you do not agree with any of these terms, you should not use this website or place an order.

  1. General Terms

These Terms and Conditions apply to all users of the Originhato website, including but not limited to visitors, customers, vendors, merchants, and content contributors. By accessing our website, you represent that you are of legal age to form a binding contract in your jurisdiction and have the legal authority to enter into these terms.

We may, at our sole discretion, update, amend, or modify these terms from time to time. Any changes will be posted on this page with an updated effective date. You are responsible for reviewing these terms periodically for any changes. Continued use of the website after such changes constitutes your acceptance of the new terms.

  1. Use of the Website

You may use the Originhato website for lawful purposes only. You are prohibited from using the website for any illegal or unauthorized activity, including but not limited to:

  • Posting or transmitting any content that is infringing, defamatory, offensive, or harmful.
  • Interfering with or disrupting the website’s servers or networks.
  • Attempting to gain unauthorized access to our website or servers.
  • Using automated systems or software to extract, scrape, or collect data from our website without consent.

We reserve the right to suspend or terminate your access to the website if we determine that you are in violation of these terms.

  1. Account Registration

To place an order on Originhato, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify Originhato immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to refuse service, cancel orders, or terminate accounts if we suspect fraudulent activity or any breach of these terms.

  1. Products and Pricing

All products offered for sale on the Originhato website are subject to availability. We strive to provide accurate product descriptions, images, and pricing information, but we cannot guarantee that all details are completely accurate at all times.

Pricing:

  • All prices are listed in U.S. Dollars (USD).
  • Prices are subject to change without notice. We reserve the right to correct pricing errors and adjust prices at any time.
  • Sales Tax will be applied to orders as required by applicable state and local laws.

We make every effort to ensure that the products listed on our website are in stock, but availability can vary. If an item is out of stock or unavailable, we will notify you via email and provide options to cancel or modify your order.

  1. Order Placement and Payment

By placing an order through our website, you are offering to purchase products according to these terms. All orders are subject to acceptance by Originhato.

Payment Methods:

We accept various payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Gift Cards (if applicable)

By submitting your payment, you authorize Originhato to charge the specified amount to your selected payment method. Payments are processed through a secure third-party payment processor. We do not store any sensitive payment information.

Order Confirmation: After placing your order, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order. However, it does not indicate that your order has been accepted. Your order will be considered accepted once payment is processed, and a subsequent shipping confirmation email is sent.

  1. Shipping and Delivery

We aim to process and ship your orders promptly. Delivery times vary depending on your location, the availability of the products, and the shipping method chosen at checkout.

Shipping Costs:

Shipping costs are calculated based on the size, weight, and destination of your order. You will be able to view the shipping costs before completing your purchase at checkout.

Shipping Timeframes:

  • Standard Shipping: Orders are typically processed within 1-3 business days. Delivery times depend on your location and shipping method.
  • We do not offer international shipping at this time.
  • Expedited Shipping: We may offer expedited shipping options at checkout for faster delivery. Charges for expedited shipping will be calculated based on the selected service.

Shipping Issues: Once your order has been shipped, we are not responsible for delays caused by the carrier (e.g., USPS, UPS, FedEx) or for lost or stolen packages. We recommend that you track your package and ensure it is delivered to a secure location.

  1. Returns and Refunds

We strive to ensure that you are satisfied with your purchases. If you are not fully satisfied, please refer to our Refund and Return Policy for instructions on how to return or exchange items.

Conditions for Returns:

  • We accept returns for damaged or defective items within 7 days of receipt.
  • Non-plant items (such as pots, tools, fertilizers) can be returned within 30 days, provided they are unused and in original condition.
  • Plants are only eligible for return if they arrive damaged or defective and must be reported within 7 days of receipt.

Refunds are issued according to our Refund and Return Policy and will be processed to the original payment method.

  1. Privacy and Security

Your privacy is important to us. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We use advanced encryption technologies to protect your personal and payment information.

For more details on how we handle your data, please refer to our Privacy Policy.

  1. Limitation of Liability

To the fullest extent permitted by law, Originhato and its affiliates, employees, agents, or suppliers are not responsible for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use of our website or products. This includes damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Originhato, its officers, directors, employees, agents, and third-party providers from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including legal fees) arising from:

  • Your use of the website and services.
  • Any violation of these Terms and Conditions.
  • Any infringement of third-party rights, including intellectual property rights, by you.
  1. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Iowa, United States. Any disputes arising out of or relating to these terms will be resolved in the competent courts located in Howard County, Iowa, and you consent to the exclusive jurisdiction of such courts.

  1. Force Majeure

We are not liable for any failure or delay in fulfilling our obligations under these terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, pandemics, or technological failures.

  1. Severability

If any provision of these Terms and Conditions is deemed invalid or unenforceable by a court of competent jurisdiction, the invalid provision will be severed from these terms, and the remaining provisions will continue in full force and effect.

  1. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Street: 1212 Albion Ave Cresco, Iowa
  • Phone number: (563) 547-5608
  • Email: info@originhato.com
  • Website: originhato.com
  1. Acknowledgment

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing Originhato. We look forward to providing you with excellent service and high-quality products.